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Phone Counselor

Department: 723 - PG County Crisis Service Grant
Location: Lanham, MD

The Affiliated Santé Group (Santé) is a dynamic and leading provider of crisis psychiatric care and system management services to public and private entities. Santé, a nonprofit entity, also manages mental health outreach and psychiatric recovery services. It has been delivering mental health care to individuals and families and pioneering new treatment modalities since 1974.

We are looking for a Part-Time Phone Counselors to work with our PG Crisis Response Team in Lanham, MD. This is an hourly position with an hourly rate of $19.00Must be available to work the following shift: Tuesday 4PM-12AM, Saturday 8AM - 4PM (bi-weekly), Sunday 8AM - 4PM and 4PM to 12AM (bi-weekly)

The Phone Counselor would be responsible for providing linkage and assistance to hotline volunteers including telephone triage and screening of crisis calls, dispatching of police or MCT, documenting, collecting and monitoring of data. This individual is also responsible for providing goal-directed counseling and crisis planning, and for following with clients through the CRS process until discharge.

Benefits of working for Sante:

  • Health, dental, and vision insurance
  • Our clinical teams are highly trained and nationally recognized
  • We provide training, supervision, and assistance with CEUs and licensing costs
  • Work life balance  - we value family, flexibility, and vacation time

Required Qualifications: 

  • Bachelor’s Degree in Counseling, Social Work, or a related field of study
  • Must have at least two to four years of related experience; Five years preferred 
  • Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
  • Must be able to be trained on Electronic Consumer Record software.

Affiliated Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Affiliated Santé Group participates in E-Verify. 



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